Quality policy
This is an English translation provided for information only. In the event of any discrepancy, the Spanish version of this document shall prevail. Ver versión en español
At Dentaláser 1987, S.L. we understand quality as the result of a daily commitment: to our patients, to dental science and to the people who make up our team. More than thirty years of clinical practice have taught us that excellence is not a destination, but a process of continuous improvement that is renewed with every treatment, every smile restored and every patient who places their trust in us.
Our commitment to excellence
The Management of Dentaláser 1987, S.L. establishes and adopts the principles contained in this Quality Policy as the governing framework for the clinical and administrative activity of the organisation at its Fuengirola and Maqueda clinics.
This policy has as its main objective ensuring that all patients receive safe, effective and personalised dental care, underpinned by the most up-to-date scientific evidence and provided by a professional team committed to the highest level of technical and ethical competence.
- Patient satisfaction as a central focus: getting to know, understanding and exceeding each patient's expectations is the foundation of our activity. We systematically measure the level of satisfaction through periodic surveys and manage complaints as an opportunity for learning and improvement.
- Ongoing training of the team: all Dentaláser professionals take part in regular scientific and technical update programmes, including national and international congresses, accredited courses and internal clinical sessions. Investment in knowledge is our greatest guarantee of quality.
- Cutting-edge technology: we progressively incorporate the most advanced technologies in dental diagnosis and treatment (intraoral scanners, low-dose digital radiology, 3D printing of prostheses, digitised surgical guides and state-of-the-art sterilisation systems), always at the service of patient wellbeing.
- Evidence-based clinical protocols: all diagnostic and therapeutic procedures applied at our clinics follow the clinical practice guidelines drawn up by the leading national and international dental scientific societies. No treatment is carried out without scientific evidence supporting its efficacy and safety.
- Continuous process improvement: we periodically review our internal procedures through clinical and management audits, identifying areas for improvement and establishing corrective actions. Quality indicators are monitored by Management on a quarterly basis.
- Regulatory compliance: we guarantee full compliance with Spanish and European healthcare regulations applicable to healthcare centres, including accreditation, healthcare authorisation requirements, the management of clinical waste, disinfection and sterilisation protocols, and the protection of patients' health data.
- Monitoring of results and audits: we systematically monitor clinical outcomes over the medium and long term, and carry out internal quality audits on an annual basis. The results are shared with the clinical team and serve as a basis for setting improvement objectives.
Our guiding principles
01
Clinical excellence
We apply the highest technical and scientific standards to every diagnosis and treatment, with no compromise on the quality of care.
02
Human care
Every patient is unique. We listen, inform clearly and support you at every stage of treatment with empathy and respect.
03
Patient safety
Rigorous sterilisation protocols, certified materials and full traceability of every procedure guarantee maximum safety.
04
Technological innovation
We incorporate digital radiology and 3D printing at the service of more precise diagnoses and less invasive, longer-lasting treatments.
05
Continuous improvement
We constantly review and update our protocols, train our team and measure results in order to keep growing.
+30
Years of experience
Three decades of caring for patients in Málaga stand behind our track record of service and commitment to oral health.
CERTIFICATIONS AND RECOGNITIONS
Adherence to the highest standards in the sector
Sociedad Española de Implantología Oral (SEI) (Spanish Society of Oral Implantology)
Our implantology specialists follow the protocols and clinical guidelines established by the SEI, a national reference in the field of implant surgery and implant-supported oral rehabilitation.
Sociedad Española de Periodoncia y Osteointegración (SEPA) (Spanish Society of Periodontics and Osseointegration)
The periodontal diagnosis and treatment protocols applied at Dentaláser are aligned with SEPA's clinical guidelines, ensuring management based on up-to-date scientific evidence.
Healthcare authorisation from the Junta de Andalucía (Regional Government of Andalusia)
Both clinics (Fuengirola and Maqueda) hold current healthcare authorisation issued by the Consejería de Salud de la Junta de Andalucía (Andalusian Regional Ministry of Health), which certifies compliance with the minimum requirements for the authorisation of healthcare centres.
Clinical waste management system
We have a documented system for the management and disposal of clinical waste in accordance with Real Decreto 1429/2003 (Spanish Royal Decree on the management of healthcare waste) and the specific regulations of the Autonomous Community of Andalusia, ensuring the environmental safety of our activity.
Dr Alberto Cerezo · Director
Dentaláser 1987, S.L.
Fuengirola and Maqueda · Málaga
June 2026 · Annual review scheduled
Dentaláser 1987, S.L.
Fuengirola and Maqueda · Málaga
June 2026 · Annual review scheduled
Policy in force since 2024