Quality policy

For more than 30 years, Dentalaser works to guarantee the oral health of its patients, offering close treatment, familiar and trustworthy. The clinic considers that each patient is unique and, for it, applies personalized treatments in prevention, restoration and maintenance.

Management proclaims this management policy, committing to spread it, enforce it and monitor its compliance throughout the organization.

The priority of Dentalaser is the quality of the service, backed by modern facilities, adequate materials and a professional team in continuous training. The clinic has bio-sanitary and toxic waste management contracts with authorized companies, as well as with the declaration of small producer of hazardous waste. further, It has civil liability insurance and a data protection system implemented and audited by an authorized company, thus guaranteeing the confidentiality and security of the information.

Dentalaser ensures that external services and products do not negatively affect the quality offered to patients, maintaining consistency with your quality policy. The organization works closely with patients, employees and collaborators to clarify needs, define realistic requirements and achieve the best results. For it, makes the necessary human and material resources available and strives for the continuous improvement of its processes, always in compliance with legal requirements.

The clinic protects its staff through biosafety plans, radioprotection, use of PPE and protocols against occupational risks. Has developed specific security plans (microbial, chemical, radiological, digital and work), along with an incident notification and analysis system to learn from mistakes. Likewise, attends to and responds to patient suggestions and complaints, analyzing them previously, and maintains a continuous training program for its staff, aimed at both professional improvement and patient satisfaction.

Within your quality management system, Dentalaser Ensures all professionals meet up-to-date legal and regulatory requirements (qualification, collegiate, insurance, training, data contracts with third parties, etc.). further, annually establishes objectives aligned with this policy, counting on the commitment of all its staff to maintain and improve the management system implemented.

Alberto Cerezo – Managing Director